We’re delighted to spotlight one of our Platinum Corporate Sponsors this month: Aeroflow Health! We had the pleasure of speaking with Joy Payne, Sr. Corporate Marketing & Content Specialist, about why Aeroflow Health chose to support Literacy Together:
What does literacy mean to you or your team at Aeroflow Health, and why is it something you care about?
Aeroflow Health recognizes the critical importance of health literacy, particularly within our industry. We believe that everyone deserves the ability to confidently navigate their health decisions. To achieve this, prioritizing literacy—the ability to read, write, listen, and speak with the necessary skill and confidence—is essential. Aeroflow is dedicated to empowering health literacy by simplifying complex information and providing accessible resources, ensuring that all individuals can make informed choices about their health.
How do you think improving literacy can change someone’s life? Feel free to share a story here – either about yourself or someone you know!
At Aeroflow Health, many of our team members have the privilege of guiding patients through the often complex world of health insurance. We empower them through coaching, education, and health literacy support, which fosters a heightened sense of dignity, knowledge, and understanding in making informed decisions about their health. Here’s a patient story from Liyah Foye, an Aeroflow employee, that speaks to this directly: “I had a female patient who was having difficulty understanding and advocating for herself regarding getting coverage for her incontinence supplies. She was middle-aged and felt stigmatized because she felt too young to be experiencing these issues and was embarrassed by them. She was in an area where healthcare education wasn’t widespread, and there’s also a generational/cultural difference between her generation and mine. Many middle-aged adults don’t talk about these issues, especially women, as historically speaking, women’s healthcare has been neglected on a systemic level. I explained to her that she had nothing to be embarrassed about and that many women across this country and the world experience these issues. I shared that, being almost 26 years old, many of my peers who have already given birth or had reproductive surgeries such as hysterectomies have faced this. We’re human; these things happen, and it’s not embarrassing to seek out resources that will provide you with quality care to have the life you deserve. I also gave her a couple of resource tips and guides to be able to advocate for herself in the healthcare sphere, including with her insurance company and providers. Patients have every right to ask as many questions as they want and need to. Health is true wealth, and everyone should have access to the education they need to advocate for themselves. Our jobs are important in that we add humanity into these conversations and make these materials approachable, accessible, and engaging to our patients/customers.”
If Aeroflow Health were a book, what would the title be?
The Aeroflow Legacy: Seamless, Engaging Healthcare for All
What are your team’s favorite snacks and beverages to have while reading?
Coffee/tea – pastries, mixed nuts, chicken salad sandwiches – basically, we want to feel like we’re in a modern-day Bridgerton episode.
What are some of your team’s favorite books?
Strong Like Water by Aundi Kolber, The Nightingale by Kristin Hannah, Island of the Blue Dolphins by Scott O’Dell, and It’s Kind Of A Funny Story by Ned Vizzini.
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For more information about becoming a 2025 Corporate Sponsor, CLICK HERE or contact us at development@lit-together.org. Let’s change lives together!
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With funding from the Pisgah Investments Foundation, we launched thirteen new ESOL classes at five different locations around Buncombe County. The introduction of these community-based ESOL classes has been nothing short of extraordinary. Since we began, these classes have quickly gained momentum, becoming a central focus for community engagement and support.
